Information We Collect

• To provide our three-step service smoothly, we collect: Personal Data: Name, contact number, email, and relationship with the policyholder. Policy Data: Copy of your health insurance policy, sum insured details, and features. Medical & Claim Data: Hospitalization papers, discharge summaries, bills, and medical history shared during WhatsApp Pre-Check or Legal Escalation

How We Use Your Data

• We use your information exclusively to: Simplify your policy rules during the Registration phase. Audit your documents before hospital admission to prevent claims rejection. Build strong legal cases for escalations with insurance ombudsmen or regulatory authorities

Data Protection & Security

• Your data is private. We implement industry-standard encryption protocols to secure your medical records and personal identity. We NEVER sell, rent, or share your personal data with third-party marketing companies. Data is only shared with relevant authorities (TPAs, Insurers, Ombudsman) with your direct consent during a claim dispute.

WhatsApp Communication

By opting into our WhatsApp Pre-Check service, you consent to receive transaction alerts, document verifications, and updates directly on your WhatsApp number.

Your Rights

You have the right to request the deletion or correction of your registered policy data from our platform at any time by emailing

Email us at: info@dhaarya.com